Janelle assisted us in our first Disney World family vacation, this included four families, 10 people, three generations, from three states. This took LOTS of coordination and Janelle reserved and confirmed all our resort and bus reservations and took plenty of time to go over every detail of the trip with us. She provided multiple flight suggestions which we did decide to book ourselves because we had so many schedules to coordinate and departed from different locations. Janelle was always prompt with her responses to all my questions - and believe me there is a lot of questions/planning for a Disney vacation but worth every detail.
We booked at the New Orleans, French Quarter resort on Disney property. This was a perfect small resort when traveling with small children after walking for miles all day. All the amenities (pool, cafe, playground, busses) were conveniently located. There is also a ferry boat at the French Quarter you can take to Downtown Disney which was nice.
Being able to meet with Janelle privately was refreshing, free of distractions, with great one on one attention. Janelle helped make sure every detail was taken care of from start to finish, reviewing all the travel documents with us and calling Disney multiple times to confirm questions we had. We ALL had a wonderful, magical time at Disney World and everyone can't wait to go back. Thanks Janelle for all your assistance.